Terms and Conditions

ColdLayer Service Usage Agreement and Terms

ColdLayer Service Agreement

ColdLayer, *.coldlayer.com, *.ixicloud.net, shall be known as ColdLayer and/or ColdLayer website(s). The person(s), business(s) and organization(s) who use ColdLayer websites, register/create accounts on ColdLayer websites and receive services by ColdLayer will be referred to as users and/or customers. By using ColdLayer websites, registering/creating an account on ColdLayer websites, and getting service by ColdLayer, you are agreeing to all of the terms in this agreement. ColdLayer and the creators of all kinds of content on ColdLayer websites, employees, manager, officers and persons and entities authorized by ColdLayer does not have any personal, legal or criminal liability for any claim for material/moral damages that may arise due to you not reading these terms or not acting in accordance with them despite having read them.

ColdLayer reserves the right to unilaterally update and change this agreement at any time without prior notice.

All kinds of information, statistical figures and values on ColdLayer websites have been compiled from sources whose reliability is accepted within the framework of general practices, and their accuracy and adequacy are not guaranteed by ColdLayer in any way. ColdLayer has no personal, legal or penal liability for direct or indirect material/moral, negative and/or positive damages and possible other damages and expenses that may arise as a result of the use of information, evaluation, comments and statistical figures and values on ColdLayer websites.

Assuming that you have read the warnings and statements in this agreement before receiving service from ColdLayer, and it is accepted by you, that in case of any dispute, claim or demand in this regard, this is the sole use of these phrases written on this website and all other computer and server records of ColdLayer. It is accepted and committed by ColdLayer and the person(s), organization(s) who access these ColdLayer websites, create an account/register and use ColdLayer services, that it will be presented as real and exclusive evidence.

Orders and Service Delivery

Your account will be set up and your information will be sent to you after your order has passed the fraud check and your payment has been received. Credit card, PayPal, etc. Although domain name, web hosting and reseller hosting accounts are automatically set up for payments made with the Internet, the installation process may take up to 48 hours in case of a possible problem. Bank, postal check, etc. In the payments you make by sending money to our accounts by money order or eft, the setup time may be delayed by an average of 3 working days. For cloud/virtual/vps/vds server services, the setup time is an average of 7 business days unless stated otherwise. For dedicated/physical/rental server services, the setup time is approximately 15 business days unless otherwise stated. The delivery time of software and license services is maximum 1 week unless stated otherwise. If delivery is not made within the specified time, ColdLayer has an obligation to refund your fee upon request.

It is your responsibility to provide a problem-free email address that you actively use when ordering. In case of any irregularities or in cases where we need to reach you, the email address you provided will be used. It is your responsibility to keep your email address constantly updated and checked. All emails sent to you are considered as received. ColdLayer does not have any personal, legal or penal responsibility for any damage or loss that may occur if the emails sent to you are not received or read by you.

All information on the forms you fill in when registering and/or ordering on ColdLayer websites must be accurate and complete. ColdLayer reserves the right to make a refund for orders canceled due to incorrect information.

ColdLayer may request a credit card photocopy/scanned image and/or ID photocopy/scanned image for security purposes when deemed necessary. If you do not provide these, your order may be canceled and treated as fake or the service/services you receive may be stopped. ColdLayer reserves the right to issue a refund for accounts suspended for fraudulent reasons.

Website Migration

ColdLayer does its best to move your website to ColdLayer in services that are guaranteed by ColdLayer to move your website. However, as website migration is an uncertain process, ColdLayer cannot guarantee that your website will be migrated and/or how long it will take to migrate your website. Each hosting company has a different configuration and/or some hosting companies do not have the necessary conditions to migrate a website, so sometimes it can be very difficult or impossible to migrate your website correctly/completely/without errors. Your website may be migrated incorrectly or not at all. ColdLayer has no personal, legal or penal liability for any damages that may arise from this situation.

Content

The conditions of all services provided by ColdLayer are regulated according to the Constitution of the Republic of Türkiye and the laws of the country where the data centers are in cooperation.

You may not impose any legal liability on ColdLayer by using the services provided by ColdLayer. You are solely responsible for any action you take using the services provided to you.

Violating any copyright or registration rights by using our services is prohibited. These include unauthorized music, books, photographs or other copyrighted material. In addition, obscene, personal or commercial attack, terrorism content and content that can be used for hacking cannot be hosted, which violates any right and restricts any freedom as required by law. Selling against copyright/registration rights and/or hosting unlicensed and/or illegally prohibited content will result in the immediate termination of the service(s) you receive. If the specified contents are found, these contents will be deleted or access to the content will be blocked. In case of recurrence, the service may be suspended/terminated.

Complaints about illegal actions made using services provided by ColdLayer may not be terminated if ColdLayer is unable to verify the cause of the complaint or is unsure whether the action is criminal. ColdLayer has no legal decision-making authority. In such cases, you must legally seek your rights against the person who committed this action. ColdLayer does not have any personal, legal or penal responsibility for any material/moral damages and losses that may occur in such cases.

All services offered by ColdLayer are for use only within the limits permitted to you. If, in any way, you access a content/file/service that you are not authorized to, it is your responsibility to notify ColdLayer without using it. Otherwise, it is your responsibility to cover any material/moral damages you may cause.

ColdLayer may monitor site contents and/or any access for legal reasons, system administration purposes, tracking unauthorized access, verifying security procedures and/or operational security. During tracking, the contents/information may be tested, recorded, copied or used for the purposes described above. ColdLayer does not use or share your content in any way other than for the purposes described above.

ColdLayer has the right to serve the people/businesses it wishes or not to serve the people/businesses it wishes. ColdLayer has the right to delete content that is contrary to the contract, provocative, divisive, illegal or inappropriate from the servers and block its access, with or without warning. In such cases, ColdLayer reserves the right not to refund or partially refund.

When illegal content is noticed, it is reported to the authorized units.

Uploading infected content and shell scripts that may harm ColdLayer's servers may cause your account to be terminated completely without any refund. It is your responsibility to cover all material/moral damages caused to ColdLayer and/or other users by these means. It is your sole responsibility to ensure the security of your account.

In the services you receive from ColdLayer, you are responsible for ensuring that the software/scripts/programs uploaded to your account are safe and that the permissions given to the directories are correct. Users are responsible for all transactions made in the services they have received/used, including in their own accounts and all sub-accounts opened under their own accounts. This responsibility also includes the username and password. You should use a secure and unpredictable password for your accounts. You are also responsible for any malware that may be installed on ColdLayer servers in any way using your account. Where necessary, ColdLayer reserves the right to terminate your services without refund or partial refund. ColdLayer will not accept any personal, legal and penal liability for material/moral damages that may occur in this regard. It is your responsibility to cover all material/moral damages caused to ColdLayer and/or other users and any other place outside ColdLayer using your account.

ColdLayer has the right to request from you the modification/removal of any website, database, account or any other material/service it deems inappropriate. In this regard, the user is obliged to fulfill ColdLayer's request.

Spam, Unsolicited Email and Bulk Email Sendings are Prohibited (Ban)

ColdLayer has no tolerance for spam, and bulk emailing. If you do not comply with this issue, the service(s) you receive will be terminated with/without notice. All services that cause the IP address and/or IP block used in the service to enter the email blacklists will be terminated without notice.

If the IP address and/or IP block is included in the email blacklists, ColdLayer has the right to charge the person/enterprise that caused it to charge the necessary fee to correct this situation. This fee is ColdLayer independent and will be used to clear the IP address and/or IP block from email blacklists. By taking service from ColdLater, in such cases, you will pay the required fee, without objection, within the requested time and if this situation occurs; You agree and undertake that you will pay the necessary compensation in case of disruption of the service(s) provided/provided by ColdLayer to other ColdLayer users.

Payment

As long as you receive service from ColdLayer, you agree to pay ColdLayer for the service you receive. As long as you do not cancel the service you have received, the service will continue to be renewed and an invoice will be created for the service you will receive. If you do not want to continue receiving the service, you must indicate that you want to cancel at least 15 days in advance, so that your service will be canceled as soon as possible or after the time you have paid according to your request.

Service cancellation must be done from your user control panel. On the Cancellation page, there are options for canceling the service as soon as possible or when it expires.

Unless canceled at least 15 days in advance, ColdLayer has the right to legally collect the fee for unpaid accounts, as ColdLayer's arranging stock management, may adversely affect the resale of the service as early as possible and the healthy continuation of reservations.

As long as you receive services from ColdLayer, you have a responsibility to keep your payment information up to date and pay your bills on time. If the invoice is not paid on time, ColdLayer may give you an additional 3 days to pay the invoice for email hosting, web hosting and reseller hosting accounts/services, after which your service will be suspended. ColdLayer may retain your data for up to 30 days after the due date, so that you can reactivate your hosting service by adding a delay fee of 1.5% of the invoice amount per day. If the payment is not made after 30 days after the last payment date, the service you receive will be terminated and your user data on your hosting will be permanently deleted. ColdLayer reserves the right to offer/not offer an additional 3 days and/or 30 days of data retention. In cloud/virtual/vps/vds server and dedicated/physical/rental server services, if payment is not made on the last payment day, your accounts will be terminated immediately and user data for the services will be deleted. ColdLayer cannot be held responsible in any way for material/moral damages and data loss that may arise in this regard.

Accidental and/or knowingly overpayments will be added to your account as balance/credit and no refund will be made for any reason. You can use this added balance/credit for your next services from ColdLayer.

ColdLayer reserves the right to change the prices of the products at any time without notice.

If the disk space, traffic and similar resources of your purchased services are used more than the purchased amount, ColdLayer will charge you for the resources used. In such a case, you are responsible for paying the required fee within the requested time, without objection. If it is not paid, your service will be terminated without a refund, and ColdLayer will not be responsible for material/moral damages and data loss in this regard.

It is your responsibility to cover all material and moral damages given to ColdLayer in case of withdrawals (dispute, chargeback, etc.) made using payment channels without the knowledge and/or consent of ColdLayer.

Backup and Data Loss

You are responsible for all your data while using our services. ColdLayer may offer backup service for your convenience, may sell backup space service, but does not guarantee any backups. ColdLayer cannot be held responsible for any data loss you may experience for any reason.

Service Cancellation

ColdLayer reserves the right to terminate any service it provides at any time, with or without notice, with/without refund or partial refund, without giving any reason.

Insulting ColdLayer and/or any ColdLayer employees, officials, officers will cause suspension/termination of your account/service/services. In such a case, your account/membership will be terminated without any refund and the contract will be terminated.

If you receive service from ColdLayer, you undertake to refrain from all kinds of comments, behaviors, announcements, posters, texts, words, etc., that damage the commercial reputation of ColdLayer and/or ColdLayer employees, officials, officers. In case of a contrary behavior, you accept and undertake that you are under the obligation of material and moral compensation.

Attacked sites that directly or indirectly damage ColdLayer servers and/or cause problems such as slowdowns and interruptions may be terminated without notice and without refund. In such cases, ColdLayer may demand that you cover the damage incurred. In such a case, you are responsible for paying the required fee within the requested time, without objection.

For paid services, if the service is canceled before the end of the service period (due to use contrary to the service contract, user request, etc.), the full service fee or the fee for the unused time will not be refunded. You can use the balance/credit in your account for the services you can get from ColdLayer. No refunds will be made for services that will be terminated early or no balance/credit will be added to your account.

Use of the Service

Email Hosting, Web Hosting, Reseller Hosting, FTP and CDN

Impermissible Actions;

1. It is strictly forbidden to send mass emails in any way and to send unsolicited SPAM emails for any reason. Email services are available for your use only for your regular correspondence.
2. Average resource usage of more than 5% per day for email hosting and web hosting accounts and more than 10% per day for reseller hosting accounts is prohibited. Hosting services are not allowed to use more than 25% of resources for more than 90 seconds at a time. There are many activities that can cause problems, these include CGI software, FTP, PHP, HTTP etc. are included. Resource usage reports are determined by ColdLayer. ColdLayer is not required to provide any evidence of your resource usage.
3. It is forbidden to run any server-based programs. Server-based programs such as IRCD.
4. Running spider or indexing programs such as Google Cash/AdSpy is prohibited.
5. It is forbidden to run any software that communicates with IRC (Internet Relay Chat) networks.
6. Running any proxy application is prohibited.
7. Running any torrent application is prohibited. You can link to legitimate torrents outside of our servers, but you cannot host it on our servers.
8. No file sharing/peer-to-peer applications can be run.
9. Any game servers applications are prohibited.
10. Any bulk sms sending software and applications are prohibited.
11. It is forbidden to run cronjob applications at intervals of less than 15 minutes.
12. It is forbidden to run file sharing and mirror software (example: rapidshare etc.).
13. It is forbidden to use it as a file sharing area, upload area, storage area, backup area or archive area.
14. It is forbidden to run Audio/Video stream and broadcast applications.
15. Child pornography, all content and links that could potentially harm children and minors are prohibited.
16. Virtual money and all kinds of coin mining, wallet, etc. all content is prohibited.
17. Fraud and/or misleading content and any content that may violate any rights and encourage illegal activities is prohibited.
18. It is forbidden to have, advertise, sell, distribute the content of these substances without having the necessary permissions and authorizations for the sale and distribution of substances controlled by the states.
19. Each web hosting account is limited to a maximum of 250,000 files. Accounts with more than 100,000 files are not backed up by us.
20. Hosting content that is prohibited by the laws of the country where the hosting service is located is prohibited.

Cloud/Virtual/VPS/VDS Servers and Dedicated/Physical/Rental Servers

Impermissible Actions;

1. It is strictly forbidden to send mass emails in any way and to send unsolicited SPAM emails for any reason. Email services and ports are available for your use only for your regular correspondence.
2. Server services cannot be resource-intensive enough to harm other servers in any way. This problem is usually caused by intense disk activities.
3. Running any proxy application is prohibited.
4. Running any torrent application is prohibited. You can link to legitimate torrents outside of our servers, but you cannot host it on our servers.
5. No file sharing/peer-to-peer applications can be run.
6. Child pornography, all content and links that could potentially harm children and minors are prohibited.
7. Virtual money and all kinds of coin mining, wallet, etc. all content is prohibited.
8. Fraud and/or misleading content and any content that may violate any rights and encourage illegal activities is prohibited.
9. It is forbidden to have, advertise, sell, distribute the content of these substances without having the necessary permissions and authorizations for the sale and distribution of substances controlled by the states.
10. It is forbidden to contain content on server services that is prohibited by the laws of the country where your server is located.

Secure VPN Service

The purpose of the ColdLayer Secure VPN service is primarily for security purposes. In order to authorize a single IP address for security purposes to your websites, applications or websites that require administrative access, or to administrator areas in applications, and to ensure that only you have access from anywhere with an encrypted and secure connection with the fixed IP of Secure VPN, or etc. It is put into service for situations/scenarios/uses.

You can install a Secure VPN service on multiple devices, but only one connection can be active at a time for each user account. Previous active connections, except for the most recently opened connection, will be terminated so that only one active connection remains, and only one active connection will remain. If you want to use more than one active connection at the same time, you need to buy as many as you need.

ColdLayer Secure VPN service can never be used for illegal transactions. In case of use and/or any legal complaint/application that may be made by ColdLayer, your service is terminated and we share your usage information with legal authorities. All material and moral legal responsibilities that may occur during your use belong to you.

When you use ColdLayer Secure VPN, only the moment you establish all/every connections, the duration of your connection, the moment your connection ends and the device, location, IP address, date, etc. at these moments. records are kept. It is not possible for us to see, record and log the processes such as your data flow and the web pages you enter during your connection, as the connection is completely encrypted.

Domains and SSL Certificates

In the domain names service ColdLayer, ICANN and registrars which are in the position of the main producer of the intermediate service, provide you with the service by complying with the conditions of the enterprises. All responsibilities and processes in this regard are valid as the conditions of registrars enterprises, but name registration and transfer processes are managed by software systems. These softwares work on ColdLayer and registrars enterprises. Due to malfunctions or access problems that may occur during this work, dns and whois update, change, transfer operations, etc. The user is responsible for the control of the entire process in case of errors and/or delays in the processes of the transactions. ColdLayer cannot be held responsible in any way.

ColdLayer will carry out the domain name registration and transfer transactions that have been ordered by the user and paid for without any problems. The owner of the registered and transferred domain names is the user. ColdLayer will be able to act on the domain name in line with the user's demands.

Responsibility for changing and correcting whois information in domain names, responsibility for registration/transfer password, responsibility for transfer lock belongs entirely to the user. ColdLayer does not assume these responsibilities. ColdLayer provides domain properties/settings to the user's management.

ColdLayer sends a notification email to the user's email address near the expiration of the domain name, stating that the domain name is about to expire and needs to be extended. ColdLayer cannot be held responsible for material and moral damages that may occur in cases such as not sending the email or not reading the email on time. The user is obliged to follow the duration of the domain names.

If the user wants to transfer the domain name in his ColdLayer account to a different business, a different location/business and/or registrar, the user must do this with the location/business and/or registrar that will receive the transfer, within the framework of ICANN rules. If the user requests it from ColdLayer, ColdLayer will ensure that the transfer lock is unlocked and the transfer password is transmitted for the transfer process. This process covers domain names with transfer feature.

SSL certificates are provided by businesses called trusted root certificate providers, and ColdLayer offers ssl certificate services through trusted root certificate providers.

Since domain names and ssl certificates are not products/services produced by ColdLayer itself and provide brokerage services, there are no refunds for these services since both domain name and ssl certificate providers do not offer refunds for domain name and ssl certificates.

Backup Limit

The service/services received by users who constantly make backups that ColdLayer considers unnecessary may be suspended/terminated with/without notice. This article states that the server is damaged, slowed down, etc. by using the backup service for purposes other than backup situations apply.

Unlimited Web Hosting

Unlimited web hosting services include hosting only your website files and only your website traffic.

Unlimited web hosting space(s) cannot be used for data storage and/or backup/archive space.

Traffic Usage

You will have a certain traffic limit according to the package you purchased. If this limit is filled/exceeded, the purchased service(s) may be automatically suspended until the next month or until more traffic is purchased. It is up to you to monitor the traffic used. Unused traffic cannot be carried over to the next month. Uses made on the traffic you have purchased will be invoiced the following month and you agree to pay this fee to ColdLayer within the requested period, without objection.

Free Services

ColdLayer reserves the right to waive the right to offer the service(s), feature(s) to the user free of charge.

Free offered, promotion, gift, trial, test, pilot, etc. At the stage of providing/receiving services and features, detailed information and conditions can be found regarding the free use of the service and feature. In these conditions, if the conditions are not met and/or the conditions provided are no available or are no longer available, ColdLayer shall have the right to terminate the service, which is offered free of charge, with or without notifying the user.

Uptime Guarantee

ColdLayer undertakes to pay compensation if the guaranteed 99% uptime guarantee is not fulfilled. Interruption affecting the uptime rate for the relevant service in the current calendar month, etc. for situations. The compensation to be paid shall not exceed 50% of the monthly paid fee of the service and shall be maximum 2 times of the period affected by the interruption. It is ColdLayer's responsibility to ensure, as ColdLayer chooses, to add additional time to the current duration of the service or to add the corresponding fee to the next renewal/extension invoice of the service as a discount. Uptime reports from 3rd party monitoring software are not valid for ColdLayer. ColdLayer maintains and publishes uptime reports.

For cloud/virtual/vps/vds server and dedicated/physical/rental server services, only the network is warranted. ColdLayer is not responsible for your cloud/virtual/vps/vds server and dedicated/physical/rental server to be operational and/or accessible. In such cases, ColdLayer will not be aware of the problem unless you report it. In cases where the uptime guarantee cannot be fulfilled, the discount/time extension to be provided in cloud/virtual/vps/vds server and dedicated/physical/rental server services does not include 3rd party software/license fees. Possible uptime rights are valid for the relevant service and cannot be used or transferred for another service.

The uptime guarantee is not valid during the attacks to be made on the server by malicious people in order to keep the server down and during the previously specified server maintenance. For this reason, the interruption will not be reflected in the uptime rate.

Scope of Support

You agree that ColdLayer will not provide any support for matters that do not cover the service you receive. ColdLayer has no obligation to provide software support and perform user operations (opening a email account/email settings, creating a database, website operations, etc.) for any hosting service received. In cloud/virtual/vps/vds server and dedicated/physical/rental server services, support is provided only for the initial delivery of the system, additional software installations and user operations are not covered by the support. In software services, ColdLayer is only responsible for delivering software that works smoothly.

In order to benefit from the support system, you must log in to your user control panel with your password and send a support notification from the Support Notification (Support Ticket) section. No information about the account is shared or any action is taken by other means (email, telephone, live support, contact form, etc.).

24/7 Support and Support Period

The concept of 24/7 support does not mean instantly that you can reach/receive your support notifications every time you call. Our support team tries to respond to your support notifications as quickly as possible. 24/7 support shows that it is working regardless of working hours, and the response you will receive to your support notification, depending on the intensity of the support team, is 24 hours on average, unless exceptional circumstances occur.

Reseller Hosting: User/Customer Responsibility

If you are purchasing a reseller hosting account/service, you are responsible for supporting your own users/customers. ColdLayer will not support reseller hosting users, users/customers. If the user/customer of any reseller hosting user contacts ColdLayer, ColdLayer has the right to suspend your account until it deals with your user/customer. In addition, our reseller hosting users are responsible for the content of their users'/customers' websites. In no way can ColdLayer be held responsible for any illegal behavior or contractual behavior of reseller hosting users by their users/customers.

Cloud/Virtual/VPS/VDS Servers and Dedicated/Physical/Rental Servers

ColdLayer reserves the right to reset the password of any cloud/virtual/vps/vds server and dedicated/physical/rental server service it offers. It is the users responsibility to keep a valid email address and root password registered in the ColdLayer system. Cloud/virtual/vps/vds server and dedicated/physical/rental servers are not backed up by ColdLayer, it is the user's responsibility to back up all data and backups.

Price Change

You will not be charged an additional fee for the service you purchased during the service period you purchased, unless you purchase an additional feature or use outside the permitted limits. ColdLayer reserves the right to change the prices at the end of the service period and to renew the service with the new pricing.

Covering The Loss

By taking service from ColdLayer, you agree that you will not harm ColdLayer in any way, you will not cause any material/moral damage and you undertake to cover any material/moral damage caused.

Legal Requirements

By using services from ColdLayer, you agree not to impose any legal liability on ColdLayer. In such a case, you agree and undertake that you will cover all court and attorney costs within the requested period.

Disclaimer

ColdLayer cannot be held responsible for any damage to your business. ColdLayer does not offer any warranty regarding the service(s) it provides. These include hardware failure, software/coding error, natural disasters, power outages, etc. including data loss, delays, interruptions, erroneous information delivery caused by ColdLayer and/or any ColdLayer employee, officer, officer, together with situations and events. ColdLayer will not accept responsibility if your data/information is obtained by third parties in a hack event that may occur.

Disputes

You accept that you are under the liability of material and moral compensation in any disputes and/or contrary actions in this page and in the contracts, and that the TR Izmir Courts and Execution Offices are authorized in all cases to be opened in this case.

Providing Legal Information

ColdLayer is obliged to provide any information requested to the legal authorities when necessary. This information, if necessary, may also be private information about you.

ColdLayer Money Back (Refunds) and Terms

Although many people and companies rely on ColdLayer for their internet services, it is still clear that 100% of users will not be satisfied. This is not possible in any business.

The refund is valid for the first web hosting packages purchased by each user (Enterprise, Enhanced, Premium), and is valid for purchases of 1 year or more.

Each user can only request a refund for the first web hosting service they purchased. For example, if there is a service you have already purchased/receiving from ColdLayer and you purchase a second service, the money back guarantee does not apply to this service.

If you think that you are not satisfied with the web hosting service provided by ColdLayer within 30 days from the first order date of your web hosting service, you can cancel your service from your user control panel and request a refund.

The user can use monthly periods for trial purposes, if he is not satisfied, he can cancel the service in the monthly period without extending it, and the web hosting package that is canceled in monthly periods is not within the scope of the money back guarantee, even if the user's first order is in a period of less than 1 year purchase.

Except for the ready-to-use web hosting packages created by ColdLayer, the hosting service created by the user in any product/service and their own web hosting package named Flexible (Flexible) is not covered by the money back guarantee.

Domain names, vps/vds, dedicated, server, vpn, ssl, ftp, cdn, email, software, licence, any product/service addon, etc. any product/service is not covered by the money back guarantee.

The refund guarantee does not cover accounts suspended/stopped due to non-compliance with the service agreement.

Prepayments, balances/credits, affiliate program commissions, bonuses and rewards added to your ColdLayer account are only for use in your ColdLayer account. It is not possible for the balance/credit in your ColdLayer account to be refunded or transferred to any non-ColdLayer financial instrument, converted into cash.

All refund payments are made within 30 business days. This period may vary depending on the payment method.

ColdLayer Affiliate Program and Terms

ColdLayer can include any registered user account in the affiliate program and the user has the right to use it or not.

The user earns 10% commission to the affiliate account of the inviting user from the first web hosting package purchased by each account for the accounts they invite with the unique invitation link created by ColdLayer. This commission has increasing rates as shown below.

1. 10% from every 1 to 10 successful web hosting package sales invited/referred during the current calendar month,
2. 20% from every 11 to 25 successful web hosting package sales invited/referred during the current calendar month,
3. 30% from every 26 to 40 successful web hosting package sales invited/referred during the current calendar month,
4. 40% from each successful 41 and later web hosting package sale invited/referred within the current calendar month.

The user, who uses an affiliate program that invites/refers, earns a commission to his account.

Earned commissions are instantly visible in the affiliate account, but in order for the commissions to be available, the new user who comes with the invitation/referral must not cancel the service and the money back guarantee period must have passed in order for the commission to be valid.

If the commissions earned have reached $100 USD (One Hundred American Dollars) or the equivalent of the amount in your affiliate account after meeting all the conditions, you can create a withdrawal request from your affiliate program account to your account.

After your commission withdrawal request is approved, you can add your earned commissions to your ColdLayer account as a balance/credit. You can use your commission earnings that you add to your ColdLayer account in any way you want in your ColdLayer account. If you want to withdraw your earned commissions to your bank account, you can transfer the commission fee to your bank account by specifying it during the withdrawal request, by issuing your invoice to ColdLayer according to the invoice information Coldlayer will send you, and by sending the invoice as a payment order from ColdLayer accounting department to the affiliate program department.

After your first withdrawal of your successfully earned commissions, ColdLayer will send you a coupon code specific to your invitation/referral link, valid in the web hosting category, containing an extra 10% discount for purchases of 1 year or more that can be used by new users you invite/direct. You can forward your coupon code, which provides this discount, which is exclusive to new users you invite/direct, to everyone you invite/direct so that they can get an extra 10% discount on web hosting.

ColdLayer reserves the right to add +10% premium commission fee on your balance/credit withdrawal request to your ColdLayer account for the commissions you earn.

ColdLayer Privacy Statement and Terms

Intro

ColdLayer, *.coldlayer.com, *.ixicloud.net undertakes to keep the information received about you. By using the services provided by ColdLayer, you also agree to the use of the information received about you as specified in this agreement.

ColdLayer requests the least amount of information necessary to provide you with a proper service. In this contract, it is explained what type of transactions and what type of information is received. By using our website, you are giving ColdLayer the right to collect this information.

Information Regarding of Your Payments with Card

We care about the security of your card information more than anything else when making payments by credit card or any other card. That's why we only forward your card information to payment processing providers with industry standard encryption. During this transmission process, the encryption process is carried out securely with a 256-bit SSL Certificate, and your card is used by the payment processing providers we use for the purpose of receiving payments, and your card information is not seen or stored by us.

We take care that the payment transaction providers we work with meet certain criteria in the sector. During your payment transaction, you also agree to the terms of use and privacy of the payment processing provider. If you inform us that you do not want to accept the terms of use and privacy of the payment processing provider selected by us for your payment transaction, we may offer an alternative payment processing provider or a different payment method.

Received Information and Processing

While browsing our websites, some or all of the following information may be requested from you, depending on the product/service you purchase and the payment you make:

1. Your name, surname, company/commercial information, address, telephone/fax number, email address and your ID number for verification purposes and your date of birth.
2. In addition, additional information/documents other than these may be required. If necessary, you are obliged to deliver the information requested from you to ColdLayer within the requested time in order to ensure the sustainability of your service in a secure manner.
3. Your ID numbers are stored in the system in order to be able to issue invoices to you and to find a real contact person when necessary. Your ID numbers will only be used when issuing invoices and to present them to legal authorities when necessary. It is not possible to use it other than these or to share it with third parties other than legal authorities.
4. We only share your ID number and other personal information with international or local cargo companies with your permission in order to deliver the documents/documents, physical products and gifts that must be sent to you by us.
5. In addition, we also monitor the web pages you visit, your IP address, location, device and web browser information in order to get to know you and serve you better during your browsing on our website. At the same time, during this tracking process, your information is shared with the tawk.to site and application we are working on so that you can send us live support and offline messages, and you are deemed to have accepted the tawk.to terms of use and privacy. If you do not want to accept the tawk.to terms of use and privacy, you can block the tawk.to site or its cookies from your web browser. We would like to inform you that our support service may not work properly after this blocking process.
6. In order to provide domain name services, we have to forward the information we have received from you to the domain name registrars we work with. While you have the right to change the information you have submitted for your domain names, provided that you use real information, you are deemed to have accepted the terms of use and confidentiality of ICANN and domain name registrars.

Cookies

Your web browser is capable of storing information called "cookies" so that websites can recognize your account. ColdLayer websites also use this feature. You can prevent these cookies from being installed on your computer, but in such a case you will not be able to take full advantage of the ColdLayer websites.

Leakage of Data

Information collected about you through ColdLayer websites is not shared with third parties. Your information will be used to contact you and keep you up to date with ColdLayer developments. If ColdLayer decides to share your information with any third parties, it will only be with your consent. You are free to delete the information collected from our system at any time*¹.

ColdLayer may share certain information with some third parties from time to time (how many people visit ColdLayer websites, how many completed orders, etc.), but none of this shared information will be information that would reveal your identity or violate your privacy. ColdLayer never uses and shares your identifiable information, even for reference purposes, without your permission.

ColdLayer undertakes to keep your personal information that you have submitted to us, in case of any data leaks or suspected leaks, to inform you and the competent authorities about the situation and to take the necessary measures to prevent data leaks*².

Providing Legal Information

ColdLayer has the right to share the user's information with the legal authorities without notifying the user when necessary. ColdLayer will cooperate with legal authorities.

ColdLayer Agreement Changes

Any changes to the agreements mentioned on this page will be visible here for a period of 15 days. It will also inform you about changes regarding the service you are using and/or general user accounts*². ColdLayer, reserves the right to change the contract without notice. You have the right to delete your membership at any time*¹.

*¹As long as you do not receive service from ColdLayer and do not use the affiliate program, you have the right to delete your registered membership and all your information at any time.

*²ColdLayer will notify you via email or in cases where security is required, in the announcements section of your user account and/or with a special visible message after your successful login to your ColdLayer account.

Last Update: 12/12/2022

You can forward all your comments and notifications to our email address: mail@coldlayer.com.